LoreKeeper 🔮
Arcane Intelligence
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Help and FAQ

Getting started

How do I start a campaign?

Create a campaign, then add characters, locations and a session for each game night.

How do I invite my players?

Send your players the campaign's invite link. They can join for free and see everything you share, whatever plan they are on.

What can my players see?

Each character, group and location has Shared Notes that everyone in the campaign can read, and My Notes that only you can see. Game Masters can also switch an entry to GM Only to hide it from players.

Sessions, transcripts and summaries

How do I upload and transcribe a session recording?

Upload your recording from a session's Audio tab and LoreKeeper transcribes it in the background. If your session ran longer than 10 hours, split the recording into parts.

How many spell points does a transcription cost?

A transcription costs 300 spell points. Recordings up to 10 minutes cost only 5 spell points, so you can try it on a short clip first.

How do I get a session summary?

Once a session is transcribed, LoreKeeper can write a summary for 10 spell points.

Can I fix or export a transcript?

You can edit any line of a transcript and copy or download the whole thing.

My transcription is stuck or failed. What now?

Transcription runs in the background and long sessions can take a while. If it hasn't finished after an hour, or the upload failed, email support@lorekeeper.ai with the session name and we'll take a look.

LoreKeeper Chat

What does LoreKeeper Chat know about my campaign?

LoreKeeper Chat answers questions about your campaign and helps with ideas, NPCs, encounters and recaps. It can see your characters, groups and locations, their Shared Notes, your campaign notes and your session summaries. Hover the info icon in Chat to see exactly what it can access.

How do I ask about a specific session?

Name the session in your question, for example "In session 15, what did the party learn about the cult?". Summarizing a session first gives Chat much more to work with.

Can I give Chat my own documents?

You can give Chat your own documents to read or save as campaign notes.

Spell points

What are spell points?

Spell points pay for AI features. A chat message, NPC, location or encounter table costs 1, an image or battle map costs 4, a session summary costs 10 and a transcription costs 300. Writing notes, managing your campaign and inviting players are always free.

How many spell points do I get?

Monthly spell points: Brave (free) 50, Mighty 1,000 and Legend Unlimited. Your remaining spell points show on your avatar in the top right corner.

When do my spell points come back?

Spell points come back one month after you use them. If you spend 10 on the 15th, those 10 are available again on the 15th of the next month.

Plans and billing

Is there a free trial?

New accounts can try Mighty free for 14 days. Choose Manage Trial in the account menu to keep it after the trial ends.

How do I change or cancel my plan?

You can change or cancel your plan yourself from Manage Subscription.

What happens when I cancel?

When you cancel, your plan stays active until the end of the billing period you've paid for, and you won't be charged again. We don't refund the remaining time.

My payment failed. What should I do?

Update your card and we'll retry the payment automatically. You'll also get an email with a link to fix it.

Can't find what you need? Email us at support@lorekeeper.ai and we'll get back to you.