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My transcription is stuck or failed. What now?

Transcription runs in the background and long sessions can take a while. If it hasn't finished after an hour, or the upload failed, email support@lorekeeper.ai with the session name and we'll take a look.

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How do I upload and transcribe a session recording?

Can't find what you need? Email us at support@lorekeeper.ai and we'll get back to you.